Privacy Policy

Summary

The Enhancer dashboard lets streamers and their teams manage chat badges and nickname styles. igorovh runs it as a hobby project in Poland and is responsible for your data.

• You sign in with Twitch or Kick. We never see your password.
• Your name and avatar come from your Twitch or Kick account.
• Badges and nickname styles are public. Every extension user sees them.
• Polar handles payments. We never see your card or bank details.
• You can download your data and delete your account at any time.
• We do not sell your data, use it for ads, or use tracking cookies.

Privacy questions: privacy@enhancer.at. Payments: billing@enhancer.at.

What we keep

The dashboard uses two cookies that are needed to sign in. See the Cookie Policy.

People with badges

A channel team can give a badge or nickname to any Twitch or Kick user, even without an Enhancer account. For that we keep the person's public platform ID, login and display name.

You do not need an account to have something removed. Write to privacy@enhancer.at with the platform, login and channel. If a badge uses your work without permission, write to copyright@enhancer.at.

Assignments and supporter perks are public, so others can see, for example, which plan you have. Payment records are never public.

Automated moderation

Every badge and nickname is checked automatically before it appears:

1. A word list checks the text.
2. An AI moderation service checks the text and the image frames.

The AI service is in the United States, so this data leaves the European Economic Area. Clearly safe submissions can be approved and clearly harmful ones rejected without a person. Everything else goes to staff. Rejected images are kept privately for up to 15 days, so a mistake can be fixed. If you think a decision was wrong, write to privacy@enhancer.at and staff will check it.

Payments

Polar Software, Inc. ("Polar") sells the paid plans on its own checkout page. We send Polar your account ID, display name and the plan you chose. Polar collects your email, billing details and payment method under the Polar privacy policy. We do not store your email or billing details. Polar is in the United States.

Referral links

Banner program members get a link like enhancer.at/r/<code>. We check the public panels and links of their Twitch and Kick channels.

When someone opens the link, we record the time, the site they came from, their browser and system family, and the store they went to. To count unique visitors, we keep a one-way hash of the IP address and browser, with a secret that changes every day. We do not store IP addresses or set cookies. Members see only totals for their own link.

Discord server

If you link Discord and have a plan, you get the matching role on our Discord server.

Problem reports from our Discord server are sorted with the help of AI and copied, with your Discord name, to public GitHub issues. Do not post private data in reports.

Providers

Transfers to the United States rely on the providers' standard data protection clauses or the EU-U.S. Data Privacy Framework.

Legal basis

• Contract (Art. 6(1)(b) GDPR): your plan and banner program membership.
• Legitimate interests (Art. 6(1)(f) GDPR): running and securing the service, community features, moderation, referral statistics and problem reports.
• Legal obligation (Art. 6(1)(c) GDPR): privacy requests and refund records.

Your rights

Use your account page or write to privacy@enhancer.at. We may ask you to confirm that a request is yours.

• Download a copy of your account data, once per hour. Data only the login server has, such as your email, and banner checks and referral clicks are available by email.
• Correct your data. Change your name and avatar on Twitch or Kick.
• Limit processing or object to it.
• Complain to a data protection authority, for example UODO in Poland.

Deleting your account

When you ask to delete your account, you have 7 days to change your mind. During that time your account and channels are read-only, open invitations are cancelled, and subscription renewal is turned off. Paid time is not refunded.

After 7 days we delete your account, linked accounts, login server account, channels you own with their badges, memberships, nicknames, plan and payment records, banner program records and document acceptances. Images and backups follow the periods in the table above.

Some records stay to keep the service safe:

• A ban stays on the Twitch, Kick or Discord accounts you used, so deleting cannot undo a ban.
• Audit entries stay. Entries you made no longer name you. Entries about you keep your former internal ID and may keep logins and nicknames.
• Polar keeps its own purchase records.

Children

The dashboard is not for children. Meet the minimum age of Twitch or Kick, whichever you sign in with.

Changes

We update this policy when the dashboard changes. If a new version needs your confirmation, the dashboard asks before you continue.

Changelog